Thanks for changing the title. You're right. I have too many projects going to track everyone!
Yes, the solder is ugly, but I haven't found any bad joints yet. I can have him reflow everything, with a little help from myself.* I was mostly hoping I could isolate an issue with what I have. If I knew this IC, I could probably do that quickly, but I'm not familiar with it. I did check the 3.3 off the regulator, and the voltages at the pot and into the reverb chip. I had concerns about his pot connections and did have him fix some of those. I honestly thought that was the issue, but it's not. Actually, I started with concerns about his parts locations, but after going thought it, I didn't see a wrong part.
* Everyone seems to "pour" solder on their first time, no matter how many times I tell them not to do that. Could be worse......someone else soldered their entire first board with all the components raised an inch off the board, while I was off elsewhere!